Frequently Asked Questions
Find answers to common questions about buying, selling, and repairs.
Buying Devices
Are the refurbished devices tested?
Yes. Every device sold on RevoDevice goes through a rigorous multi-point hardware and software inspection to ensure it functions perfectly before it is listed on our platform.
Do purchased devices come with a warranty?
Absolutely. We offer a standard warranty on all devices purchased through our platform. The specific duration (e.g., 30, 60, or 90 days) will be clearly indicated on the product page.
Selling Your Device
How do I get paid for my old device?
Once we receive and inspect your device to verify its condition, your payment is processed immediately. You can choose to be paid via bank transfer or preferred UPI methods.
Do I need to wipe my data before selling?
We highly recommend signing out of your iCloud/Google accounts and performing a factory reset before handing it over. However, our technical team performs a certified secure data wipe on every received device as a secondary precaution.
Repair Services
How can I track my repair status?
You can track your repair in real-time by logging into your account and navigating to the "Repair & Services" section. It will show whether your device is pending, in progress, or completed.
Is my personal data safe during a repair?
Yes. Our technicians only access the necessary default apps (like the camera or microphone) required to test the hardware. Your photos, messages, and personal files remain strictly private.